Service Desk Support

Our IT Service Desk solution leads to cost-effective business alignment and operational efficiencies, and offers a migration strategy that ensures a robust, risk-averse transition from existing business models to new ones.

Dbaport provides a pro-active approach to incident management and end-user support. Our Servicesnow Service Desk is designed for a hyper connected, digital environment where productivity cannot be compromised. The service uses a dashboard to track SLAs in real-time, maintain productivity and improve user experience.

We offer a wide variety of services for end user including:
  • Remote Desk-Side Support
  • Asset Management
  • Software Distribution and Provisioning
  • Anti-Virus and Patch Management
  • Reporting, Alerting and Messaging
  • service-desk